Mediation has become a fundamental aspect of the legal system, helping parties resolve disputes outside of court in a fair and structured manner. In a recent episode of The Attorney Post, Judge Randy Rich, a seasoned mediator at Henning Mediation and Arbitration Services, shared insights into his extensive judicial career, the role of mediation in modern law, and the evolving nature of legal education and courtroom dynamics.
Judge Randy Rich has had an impressive legal career spanning multiple roles in Gwinnett County and Metro Atlanta. His journey began in civil and criminal law before transitioning into the business court system, where he played a key role in shaping the Gwinnett Business Court. His experience on the bench has given him a deep understanding of litigation, dispute resolution, and the complexities of jury trials.
Since 2020, Judge Rich has been a key figure at Henning Mediation and Arbitration Services, one of Atlanta’s premier mediation firms. His background as both a state court and superior court judge has equipped him with the skills necessary to facilitate negotiations and settlements in high-stakes cases.
Over the years, the legal landscape has shifted dramatically, with nearly 99% of cases now settling through mediation rather than going to trial. This evolution reflects the increasing preference for alternative dispute resolution methods, which offer efficiency, confidentiality, and cost-effectiveness.
Judge Rich emphasized that mediation is not just about legal arguments; it’s about understanding the emotions and motivations behind a case. Many disputes involve deeply personal issues, requiring patience and strategic negotiation. His ability to simplify complex legal matters—honed through 15 years of teaching law—makes him a trusted mediator, even in the most challenging disputes.
Despite its high success rate, mediation comes with unique challenges. Some cases, particularly those involving severe trauma or substantial financial stakes, take hours or even days to reach a resolution. Emotional tensions can run high, and uncooperative parties may resist compromise.
One major concern raised in the discussion was the growing skepticism toward police testimonies in courtrooms, which has led to shifts in jury verdicts post-COVID. Similarly, disputes related to business law, personal injury, and family law often require mediators to address not just legal concerns but also psychological and financial implications.
Drawing from his experience in over 300 jury trials, Judge Rich provided insights into how jury selection has evolved. Post-pandemic, juries tend to award higher damages, possibly due to an increased awareness of life’s fragility. This shift has influenced mediation dynamics, as both plaintiffs and defendants consider potential trial outcomes when negotiating settlements.
Additionally, legal professionals have noted a cultural shift in courtroom expectations. Attire, demeanor, and communication styles have changed significantly over the past few decades, affecting how cases are perceived by judges and jurors.
Mediation continues to evolve, with technology playing an increasing role in dispute resolution. While virtual mediation through platforms like Zoom has gained traction, many legal professionals, including Judge Rich, believe that in-person mediation remains the most effective method for reaching settlements.
Furthermore, the demand for skilled mediators is growing, particularly in high-dollar divorce cases and corporate disputes. With some areas experiencing a shortage of qualified professionals, there is an opportunity for attorneys with the right personality traits to transition into mediation roles.
Reflecting on his career, Judge Rich shared that the road to becoming a judge is filled with challenges. Having applied for judicial positions over a dozen times before being appointed, he understands the resilience required to navigate the legal profession. His advice to younger attorneys is to embrace failure as a learning opportunity and to prioritize work-life balance—something he acknowledges can be difficult in a demanding legal career.
Through his work at Henning Mediation, Judge Rich continues to make a lasting impact on Georgia’s legal community, helping individuals and businesses find resolutions outside the courtroom. As mediation becomes an even more critical part of the legal system, professionals like Judge Rich are paving the way for a more efficient and accessible form of justice.
Henning Mediation & Arbitration Service, Inc.
3350 Riverwood Parkway
Riverwood Building, Lobby, Suite 75
Atlanta, Georgia 30339
(770) 955-2252
Online at: Henning Mediation & Arbitration Service, Inc.
